what we do
We provide a bespoke and personalised end-to-end support tailored to your needs. Our wealth of knowledge, experience and expertise with a proven network of specialists and suppliers allows us to lead projects such as searching for locations for new openings, outlet design and fitting, providing funding opportunities or menu development, staffing and training.
SERVICES
≫ Operations and operational efficiency
≫ Change management
≫ Recruitment assistance, sourcing, vetting
≫ Staff management and training
≫ Operational guides, service standards and manuals
≫ Process analysis and process improvement
≫ Bar, restaurant or club – pre-opening work, site launch & supervision
CONCEPT DEVELOPMENT
≫ From initial assessments and brief creations to full concept development
≫ Taking a project from initial appraisal phase, analysis and creation of strategic brief to defining concept proposal
≫ Devising market studies, surveys, financial reviews
≫ Develop appropriate modelling and outline concept; feasibility studies
≫ Establish and develop cuisine and finalise food & beverage concept
≫ Directing phase of design briefs and design completion, proposals, tenders, construction assignments
≫ Recruitment and vetting phase
≫ Projects Management allocation & supervision
≫ Post construction, pre-launch and opening period supervision and assistance
Going Green
≫ Waste reduction advice, management and training
≫ 3 R’s :
Reuse
Reduce
Recycle
≫ Reduction of carbon footprint
≫ Advice on improving sustainability
≫ Train staff in sustainable procedures
≫ Impact of design and improvements of layout, operational procedures and recipes
DESIGN & ARCHITECTURE
OUR AIM IS TO CREATE AN EXPERIENCE THAT GOES BEYOND DRINK AND FOOD≫ Interior design and architectural plans by a team of in-house and independent experienced designers and architects
≫ Design concepts and detailed designs
≫ Site surveys and assessments
≫ Tender documents, process coordination and statutory approvals
≫ Bar and Kitchen Design, planning and procurement set up, compliance, suppliers, support
Mixology and Menu Engineering
BY AN EXPERIENCED TEAM OF TRAINERS, BAR MANAGERS AND MIXOLOGISTS≫ Mixology, cocktail creation and menus, manuals, staff training
≫ Wine list design, sourcing, training
≫ Product Differentiation, defining USP’s
≫ Themes originators, concept focus & compatibility, uniqueness
≫ Drink Menu design & engineering (positioning, layout, glassware/vessels choice )
≫ Costing Pricing and recipes formations
≫ Supplier procurement, brand introductions and listings, sponsorships
≫ Bar Staff recruitment and training, Teams built to suit the character of the concept
≫ Staff incentives schemes
SERVICE AND TRAINING
TAILORED TO YOUR CONCEPT AND REQUIREMENTS≫ Steps of Service, Design of Core / Staff Manual “Bible”
≫ Devising online, in-house, consultants and 3rd party training programs
≫ In-house engagement; Management and Staff Training
≫ Practical steps and training in mandatory compliance, H&S, Licencing, COSHH and EPOS training
≫ Add Ons – Development of up-selling skills, Customer Service Skills, reservation, receptions and hosts
≫ Staff Direct Impact on online reviews, social media, Instagram, data collection
Culinary World
≫ Food menu engineering
≫ Assessment of concept requirements or analysis and refinement of the existing offer
≫ Team structuring, chefs sourcing
≫ Dishes tasting, pricing point checks, trainings
≫ Menu finalising phase, tastings
≫ Suppliers introductions, contracts, pricing
VISUAL IDENTITY
≫ Devise and establish suitable branding, Positioning, Identity
≫ Concept Implementation
≫ Visual Styling, Logo Design, Menu Design, Uniforms, Signage, Packaging, Stationery
≫ Web Designing, search engine optimisation
≫ Social Media Initiation and maintenance
≫ Contract administration
IT SUPPORT
≫ IT systems advice, specification, procurement, installation and integration
≫ CCTV systems specifications and procurement, installations advice and compliance
Get in touch now for some expert advice! Call us on +44 (0) 7801 966 742 or alternatively make an enquiry below